This Privacy Policy outlines the procedures and commitments of Rooli Casino ("we", "us", "our") regarding the collection, use, storage, and protection of personal information of users ("you", "your") who access and use the Rooli Casino website from Australia. The policy has been developed in accordance with applicable Australian data protection laws to ensure transparency and safeguard user privacy.
1. Collection of Personal Information
Rooli Casino collects personal information necessary for providing gaming services, ensuring regulatory compliance, and enhancing user experience. The categories of information collected include personal identification details (such as name, date of birth, and address), contact information (email address and phone number), account details, financial data (payment card or banking information), and usage data (IP address, device information, and browser type). Collection occurs through account registration, verification procedures, financial transactions, customer support communications, and cookies or similar tracking technologies.
2. Use of Personal Data
We use your personal data to verify your identity, process transactions, manage your account, comply with legal and regulatory requirements, detect and prevent fraud or other illegal activities, respond to your inquiries, and communicate important updates. Data may also be used to improve our services, perform analytics, and personalize your experience on the Rooli Casino platform.
3. Legal Basis for Processing
Rooli Casino processes your personal information based on several legal grounds, including the necessity of processing for contractual obligations, compliance with legal obligations (such as anti-money laundering and responsible gambling requirements), legitimate business interests, and, where applicable, your explicit consent.
4. Disclosure of Information
Your personal information may be disclosed to third parties in the following circumstances: to service providers who support the operation of our website, payment processors, regulatory or law enforcement authorities when required by law, and partner entities involved in delivering our services. All third-party recipients are contractually obligated to uphold the confidentiality and security of your data and to process it only for specified purposes in compliance with this Privacy Policy and applicable laws.
5. International Data Transfers
Rooli Casino may transfer your personal information to jurisdictions outside of Australia, including countries within the European Economic Area (EEA) or other regions with differing data protection standards. In such cases, we implement appropriate safeguards to ensure the protection of your data, such as standard contractual clauses or reliance on adequacy decisions recognized by relevant authorities.
6. Data Security Measures
We employ industry-standard technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include data encryption, secure server infrastructure, access controls, and regular security audits. While we strive to ensure the security of your data, no system is entirely immune to potential risks. Users are advised to keep their account credentials confidential and notify us immediately of any suspected security breach.
7. Data Retention Policy
Personal information is retained only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal and regulatory requirements, resolve disputes, and enforce our agreements. Retention periods may vary depending on the nature of the data and relevant obligations. Upon expiration of the retention period, data is securely deleted or anonymized.
8. Cookies and Tracking Technologies
Rooli Casino uses cookies and similar technologies to enhance site functionality, analyze user behavior, remember preferences, and deliver targeted content. By using our website, you consent to the use of such technologies in accordance with our Cookie Policy. Users may manage their cookie preferences via browser settings; however, restricting cookies may affect the website's functionality.
9. Your Rights as an Australian User
Under applicable Australian privacy laws, you have specific rights regarding your personal information, including the right to access, correct, or update your data, request erasure (subject to legal limitations), restrict or object to processing, and request data portability. To exercise these rights, please contact our Privacy Officer using the details provided below. We will respond to all requests in accordance with legal requirements and within reasonable timeframes.
10. Marketing Communications
With your consent, we may use your contact information to send you marketing materials about Rooli Casino products, promotions, and events. You may opt out of receiving such communications at any time by following the unsubscribe instructions included in emails or by updating your preferences in your account settings. Opting out of marketing communications does not affect transactional or service-related communications.
11. Children’s Privacy
Rooli Casino does not knowingly collect or process personal information from individuals under the age of 18. If we become aware that a minor has provided us with personal data, we will take prompt steps to delete such information. Access to our services is strictly limited to individuals who meet the minimum legal age requirement for gambling in Australia.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in legal requirements, business practices, or technological advancements. All updates will be posted on this page with the effective date. We encourage you to review the Privacy Policy periodically to remain informed about how your information is handled.
13. Contact Information
If you have any questions or concerns regarding this Privacy Policy or the handling of your personal information, please contact our Privacy Officer at [email protected] or by using the contact form available on our website. We are committed to addressing your inquiries promptly and in compliance with applicable laws.
14. Complaints and Dispute Resolution
Australian users have the right to lodge complaints regarding privacy practices. If you believe your data has not been handled in accordance with this Privacy Policy, please contact us first so we can address your concerns. If you are unsatisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) for further assistance.
- This Privacy Policy is effective as of 1 June 2026.
- For additional information, please review our Terms and Conditions and Cookie Policy.